Corporate Order Processor

Permanent, 35 Hours, Melmerby, North Yorkshire, Competitive salary

This is an exciting, multi-skilled role involved with administrative and financial duties in order processing and working directly with our Corporate clients on their accounts


Responsibilities will include but not be limited to:

  • Monitoring and producing batches for sales orders
  • Numeracy in balancing orders and batches of orders
  • Use of Sageline 200 for inputting orders
  • Careful checking of credit limits
  • Applying and handling customer discounts
  • Using a number of bespoke internal systems for order processing
    Packing voucher orders for Business to Business, Fulfilment and
    Gift List customers to specific guidelines and with excellent attention to
  • Dispatching orders to specific guidelines and with excellent
    attention to detail
  • Resolving queries relating to dispatch and follow up according to
    specific guidelines e.g. replacements
  • Be responsible for prioritising and managing workload especially
    at busy periods
  • Representing our clients where we act on their behalf for their
    customer orders.
  • Order downloads and processing for Fulfillment customer orders
  • Stationery control and ordering
    VEX Gift certificate administration (Redemption, Print & Dispatch
    and maintain accurate code allocation/recipient records)
  • Review, assess and improve packaging materials and appearance of
    orders being dispatched alongside team and Supervisor
  • Filing and keeping accurate data records
  • Keeping office area tidy and presentable
  • Responsible for health and safety in your area of work

What competencies and skills are required?

The ideal candidate would have GCSE English and GCSE Mathematics
Grade C or above (or equivalent), Previous processing role or previous
customer service role and be computer literate