Corporate Order Processor

Permanent, 35 Hours, Melmerby, North Yorkshire, Competitive salary

This is an exciting, multi-skilled role involved with administrative and financial duties in order processing and working directly with our Corporate clients on their accounts

MAIN DUTIES

Responsibilities will include but not be limited to:

  • Monitoring and producing batches for sales orders
  • Numeracy in balancing orders and batches of orders
  • Use of Sageline 200 for inputting orders
  • Careful checking of credit limits
  • Applying and handling customer discounts
  • Using a number of bespoke internal systems for order processing
    Packing voucher orders for Business to Business, Fulfilment and
    Gift List customers to specific guidelines and with excellent attention to
    detail
  • Dispatching orders to specific guidelines and with excellent
    attention to detail
  • Resolving queries relating to dispatch and follow up according to
    specific guidelines e.g. replacements
  • Be responsible for prioritising and managing workload especially
    at busy periods
  • Representing our clients where we act on their behalf for their
    customer orders.
  • Order downloads and processing for Fulfillment customer orders
  • Stationery control and ordering
    VEX Gift certificate administration (Redemption, Print & Dispatch
    and maintain accurate code allocation/recipient records)
  • Review, assess and improve packaging materials and appearance of
    orders being dispatched alongside team and Supervisor
  • Filing and keeping accurate data records
  • Keeping office area tidy and presentable
  • Responsible for health and safety in your area of work
PERSONAL SPECIFICATION

What competencies and skills are required?

The ideal candidate would have GCSE English and GCSE Mathematics
Grade C or above (or equivalent), Previous processing role or previous
customer service role and be computer literate