Casual Consumer Order Processor

Casual, Various working patterns, Melmerby, North Yorkshire.

We are looking for friendly, adaptable and focused individuals to join our Voucher Consumer Team on a casual basis to support us during our peak seasons. There are various working patterns available, including full time, part time, evenings and weekends.

The role will include picking, packing and dispatching our gift card and voucher orders to a high standard for our consumer customers. Ensuring that they are dispatched and packed correctly while checking that the order is correct and complete.

MAIN DUTIES

Responsibilities will include but not be limited to:

  • Numeracy in balancing orders, counting and sorting post and batches of orders.
  • Following guidelines on what media to pick and how to put orders together, by retailer.
  • Packing voucher orders to specific guidelines and with excellent attention to detail.
  • Updating order statuses using bespoke systems.
  • Uploading monetary values to gift cards.
  • Despatching and updating order statuses using bespoke systems.
  • Packing voucher orders to specific guidelines and with excellent attention to detail.
  • Representing our clients where we act on their behalf for their customer orders.
  • Packing voucher orders to specific guidelines and with excellent attention to detail.
  • Despatching orders on our bespoke KHAOS system.
  • Representing our clients where we act on their behalf for their customer orders.
  • Responsible for health and safety in your area of work.
PERSONAL SPECIFICATION

What competencies and skills are required?

The ideal candidate would have:

  • Excellent attention to detail.
  • Numeracy for balancing orders.
  • Basic PC skills.
  • Excellent work rate.
  • Ability to work to tight deadlines and under pressure.