Hemingways Marketing Services Ltd is the UK’s leading online resource for all major UK gift cards, vouchers and e-vouchers, home to Voucher Express, Cadbury Gifts Direct and Green & Black’s. Based in Ripon, North Yorkshire.
We’re a fast track business ranking within the region’s top 100 fastest growing companies and listed in the FT’s 1000 fastest growing UK companies. We offer a fantastic working environment, competitive salary, pension, BUPA cash plan and discount on company products. Our current work force numbers over 120.
As a Gift Packing Operative, you will be assembling gift packages, ensuring a high standard of quality presentation and attention to detail at all times. This is a rewarding role that has a real focus on the delivery of carefully packaged and distributed confectionery gifts.
Cadbury Gifts Direct and Green and Blacks Direct prides itself on offering a confectionery gifting service that enables customers to choose many different types and options of gifts, with or without messages, and enabling the gifts to be sent to various locations around the world. We set ourselves the high standards of presentation and quality, which our customers expect and sets us apart from our competitors.
This Customer Security Administrator role is a varied role which involves working alongside a team as well as independently in a business critical role.
The role will include assessing and checking orders to a high accuracy and against fraud standards, as well as supporting teams in the wider business with reporting and query resolution. You will be working to tight deadlines and guidelines, and you must have excellent attention to detail.
The Corporate Order Processor role is a multi-skilled role involving administrative and financial duties whilst using a number of bespoke systems and processes.
The role is responsible for processing gift card and gift voucher orders to exact specifications and with excellent attention to detail, ensuring that everything is processed to our high standards of which our retailers and customers have come to expect.
The Consumer Order Processor Team Leader role is a multi-skilled role involved with workflow and office management, staff training and supervision and includes office administrative duties, stock control and financial responsibilities through correct order processing.
This role is responsible for training and managing temporary staff, managing workflow, identifying gaps in staffing needs and re-allocating staff if necessary while following guidelines on administrative duties. It will require excellent communication and time management skills as well as having a keen eye for detail.
The Customer Solutions Advisor role is a multi-skilled role which involves dealing with various communications and correspondence through incoming calls, emails, Live Chat and feedback from customers.
You will be customer focused and driven to achieve and exceed customers’ expectations across the business, while being part of a friendly and positive team.
The Consumer Order Processor role is a multi-skilled role involving administrative and financial duties.
The role is responsible for processing gift card and gift voucher orders to exact specifications and with excellent attention to detail, ensuring that everything is processed to our high standards.