Senior IT Infrastructure Support Specialist

Melmerby Business Park, Ripon

This is an exciting opportunity to join the business and become part of our IT team as an IT Senior Infrastructure Support Specialist. The role is varied and will involve supporting all aspects of our IT infrastructure at a senior level.
What will I be doing?
  • Supporting, maintaining and developing our IT infrastructure
  • Liaising with third parties engaged in hosting and supporting our systems
  • Developing our IT systems and processes and positively promoting our IT policies and procedures across the business
  • Maintaining secure systems in alignment with PCI and GDPR standards
  • Ensuring that change management processes are followed for system/software changes
  • Providing advice and support to other IT team members
  • Supporting IT users
What competencies and skills are required?
This role requires excellent problem solving, analytical skills and attention to detail. The role also requires an ability to analyse IT issues and work under pressure to provide technical solutions.
Key competencies also include:
  • Excellent knowledge of: Microsoft server and desktop systems; VMWare; VSphere; Cisco firewalls and switches; TCP/IP; switching; routing; smtp; proxy servers; DHCP and DNS; IT hardware; VOIP telephone systems; IT security issues
  • Demonstrable experience of working in a systems support/development role within an IT function
  • Project management skills
  • Ability to liaise and communicate with people at all levels across the business
What will I get in return?
We are a professional and friendly team with big ambitions for the future. We are therefore looking for individuals who can join the team and be part of our culture, demonstrating a can-do, positive attitude with the drive and motivation to support us and our ambitions into the future.
We offer a competitive remuneration package, a positive and friendly working environment and have some great benefits, including:
  • Competitive basic salary
  • Discount on products and services (including retail gift vouchers and chocolate!)
  • Team social events throughout the year
  • BUPA health care plan
  • Pension plan
  • Plenty of career opportunities as we grow and expand our team
If you are interested in applying or would like further information, please get in touch or forward a CV and covering letter to [email protected]

Hemingways Marketing Services Ltd. is the UK’s leading online resource for all major UK gift vouchers, gift cards and e-vouchers, home to Voucher Express, Cadbury Gifts Direct and Green & Black’s Direct, based in Ripon, North Yorkshire. We are a fast growing business, ranking within the region’s top 100 fastest growing companies, offering a fantastic working environment, competitive salary, pension, BUPA cash plan and discount on company products. Our current work force numbers over 100. If you are interested in hearing from us about future vacancies, please get in touch with our HR team at [email protected], we would love to hear from you!