Fixed Term (12 months), 22.5 Hours per week, Melmerby, North Yorkshire, Competitive Salary
This is a senior business role in ensuring that our online customer orders are actioned in a timely manner in line with our clients’ expectations. You will be responsible for highlighting and addressing issues with websites and processes. There is a key financial responsibility for identifying fraud and for quality checking orders.
You will be assisting the Senior Supervisor in the reporting and provision of accurate management information while providing excellent customer and retailer service, through effective query resolution. In the absence of the Senior Supervisor, you will be deputising to ensure that workflow is maintained and that all staff are working to their full capacity. You will also liaise with other departments for continuous process improvements and to resolve any system/process issues or queries relating to the consumer order processes.